Last Updated: May 05, 2026
Please review our Business Terms and Return Policies carefully. By using China Agent services, you acknowledge and agree to these terms[cite: 1].
We do not accept returns for any items once shipped[cite: 1].
Only provided if damage occurred while under our possession/handling[cite: 1]. Max LKR 50,000[cite: 1].
Approved refunds are processed within 45 days from dispute resolution[cite: 1].
We are not responsible for defective or poor-quality goods from third-party suppliers[cite: 1]. Customers must verify supplier credibility[cite: 1].
We facilitate sourcing and shipping. We do not manufacture or own the goods[cite: 1].
Max insurance: LKR 50,000 per shipment, subject to verification[cite: 1].
Not liable for delays from airlines, customs, regulations, or natural disasters[cite: 1].
Customer is responsible for product selection and SL import regulations[cite: 1].
Illegal or banned items are prohibited. Verification is the customer's duty[cite: 1].
Full payment required before processing. Prices vary by exchange rates/freight[cite: 1].
Limited to the service fee paid or insured value (Max LKR 50,000), whichever is lower[cite: 1].
Report within timeframe. Decisions based on internal investigation[cite: 1].
Netsell Commerce reserves the right to update policies without notice[cite: 1].
• You understand the risks involved in international sourcing[cite: 1].
• You agree to all terms, policies, and limitations stated above[cite: 1].